HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins – remove the keys that refer to your troubled Outlook add-in. HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Resiliency (replace 15.0 with your actual Outlook version: 15.0 means Outlook 2013, 14.0 means Outlook 2010, 13.0 means Outlook 2007, etc) – remove the REG_BINARY keys found in DisabledItems and CrashingAddinList: open your Windows registry (run regedit.exe) and locate the following registry entries: ![]() ![]() exit Outlook and uninstall the given Outlook add-in from your Windows Control Panel (see Add/Remove Programs or Uninstall Programs, depending on your Windows version) Ģ. If it doesn’t solve the issue and the add-in is still being displayed as inactive, please follow these steps to activate the add-in:ġ. If Outlook keeps deactivating an add-in, first of all try to uninstall
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